The bolts holding the hopper motor at the very bottom of the new style (snow) hopper may be loose causing the hopper to bind and not pay out. Replace rubber with the eraser end of a pencil or make a spring to pull the rocker arm away from the rubber barrel. This prevents a reset so that the next pay may take place. On the hopper contact board, the switch blade or plastic rocker arm is sticking to the rubber barrel – shaped zero stop. These are on the left side of the reel mechanism as you face the machine. Check the rm “a” (reel mechanism) switch and the rm “c” switch for gaps or sticking together or shorted wires holding these switches closed.